Panther's success is driven by the dedication of our employees. As a part of the Panther team, your work is rewarded through competitive compensation, sincere appreciation, and opportunities for enrichment and advancement. If you are interested in joining Panther Residential, please submit your resume to for consideration and to be matched against any of our open positions.

Job Title:
Community Manager
Job Location:
South Carolina - Daniel Island (Grande Oaks Parc)
Date Posted:
Jan 7 2021
Expires On:
Jan 7 2022
Seeking a Community Manager with prior lease up experience to lease up and manage our class "A" development in Charleston, SC. RealPage knowledge and PMIC license is required.

This immediate focus of the position is to effectively lease up this new development in the most efficient and profitable manner possible given existing market conditions, consistent with the goals and objectives of the company and community owners by performing the following duties.

Core duties and responsibilities include the following. Other duties may be assigned.

· Manages a high quality on-site staff through implementation of effective recruitment, training, motivation and development programs.
· Directs efforts to ensure all purchasing guidelines are followed including timely entry of purchase orders and approval of invoices.
· Ensures administrative associates achieve the highest standards regarding shopping report scores.
· Enforces resident retention and service request follow-up programs.
· Implements and monitors effective lease renewal programs.
· Monitors an effective preventative maintenance program to monitor service request turnaround and ensures the responsiveness of the maintenance staff.
· Ensures that an adequate number of units are market ready.
· Promotes and teaches safe work practices among on-site staff and ensures all safety programs are implemented and followed.
· Maintains product knowledge of community and competitive communities through consistent evaluation of market conditions and trends. Ensures leasing staff develops similar knowledge
· Directs efforts to implement sales and marketing plans, which effectively maximize rental income and results in high occupancy.
· Shows, leases, and moves in prospective residents.
· Achieves the highest possible net operating income through the implementation of effective cost control and revenue improvement programs.
· Establishes and implements leasing goals, while monitoring an effective lease expiration program.
· Evaluates and recommends changes on rent/pricing strategies, and ensures websites and printed material are accurate and updated.
· Analyzes operational information for impact on NOI, identify trends and recommend appropriate strategies and adjustments.
· Maximizes rental income while minimizing expenses through effective planning and control.
· Develops yearly operating budgets/forecasts and sales/marketing plans. Accurately prepare and conveys all operational and financial data to the Regional Manager in a timely manner.
· Works with the owners to identify community goals and objectives. Be responsive and receptive to owners' needs, goals, and objectives.
· Monitors all income, including delinquencies.
· Monitors the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed.
· Analyzes and evaluates monthly and/or quarterly financial statements. Writes clear and concise owner's reports to substantiate the analysis.
· Participates in company training classes and meetings as required.
· Assists regional manager with management functions, new community transitions and other responsibilities as required.
· Communicates effectively with staff members and ensure compliance with Panther Residential Management standards.
· Communicates effectively with other Panther Residential Management associates to ensure cooperation between departments and communities.
· Ensures written communication to residents is professional and timely.
· Communicates effectively with owners, residents, and on-site associates.
· Conducts productive meetings, manages resident expectations, keeps other informed about property issues; adapts to respond to changing priorities.
· Performs and documents appropriate associate evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork.
· Prepares and ensures staffing schedules are consistent with community needs.
· Participates in company training classes and meetings as required.
· Provides training and motivation to leasing staff and ensure group training sessions are conducted as needed.
· Assists and ensures all customer complaints are handled promptly and appropriately.
· Ensures timely completion of all salary, bonus, and compensation paperwork, in addition to adherence to company standards for payroll and overtime calculations.
· Ensures that accurate submission of all corporate reporting lease and bond paperwork is accomplished timely and includes approvals as required.
· Understands and operates the company's various software programs and ensure staff is properly trained in the respective programs for their positions.
· Ensures that all physical aspects of the property are at all times fully functional and maintained in an attractive condition.
· Adheres to established company standards for screening applicants for residency.
· Adheres to Panther Residential Management Standard Operating Procedures.

Responsible for the overall direction, coordination, and evaluation of the property(s). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Prior lease up experience is required. OneSite experience is a plus.

The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on-call, as scheduled or as necessary. Travel may be required at times to attend various company gatherings either in the general vicinity of the associates home property, or in another state. Maintains a commitment to ongoing professional development and career growth.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is regularly required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

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