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CAREERS

Panther's success is driven by the dedication of our employees. As a part of the Panther team, your work is rewarded through competitive compensation, sincere appreciation, and opportunities for enrichment and advancement. If you are interested in joining Panther Residential, please submit your resume to JoinUs@PantherRM.com for consideration and to be matched against any of our open positions.

Job Title:
Job Location:
Job Title:
Service Manager
Job Location:
South Carolina - Daniel Island (Grande Oaks Parc)
Responsibilities:
SUMMARY:
This position is primarily responsible for performing technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the property meet the Company's standards for cleanliness, appearance, safety, and overall functionality by performing maintenance-related tasks, by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
· Maintains the physical condition of the property according to company operating and safety standards.
· Organizes, prioritizes and ensures that service requests and repairs are made correctly and in a timely manner.
· Oversees turnkey operations. Ensures that vacant units are made rent-ready in a timely manner.
· Performs turnkey work as required. Ensures all make-readies are inspected.
· Maintains hazard communications program and teach and promote safe work practices.
· Attends and participates in technical training programs to maintain personal skill level.
· Maintains a preventative maintenance program that minimizes emergency repairs and service repairs.
· Manages the service department in the most efficient and profitable manner possible given existing physical conditions, consistent with the goals of the company and property owners.
· Assists with recruiting and hiring of quality staff and recommend promotions and terminations when necessary.
· Works with the community manager to prepare staffing schedules to ensure work is completed in a timely manner while remaining within budgetary guidelines.
· Communicates upward with community manager and delegate duties effectively to staff members.
· Assists community manager with documenting counseling sessions with maintenance staff.
· Adheres to the company's personnel management policies and procedures.
· Communicates effectively with other associates to ensure cooperation between departments and properties.
· Ensures all service staff receives appropriate training.
· Understands and adheres to budget guidelines.
· Works with community manager to obtain competitive bids on major expenses.
· Purchases supplies using standard purchase order system and proper bidding procedures.
· Understands and operates company computer software related to position requirements.
· Contracts use of outside vendors only when necessary.
· Monitors inventory of parts and supplies at appropriate levels.
· Participates in company training classes and meetings, as required.
· Ensures that the physical condition of the property is maintained according to company operating and safety standards.
· Organizes and prioritizes service requests.
· Ensures all service requests and repairs are made correctly and in a timely manner.
· Oversees completion of service requests in 24 hours or per property policy.
· Ensures excellent curb appeal at all times.
· Inspects grounds, buildings, and other property features daily to minimize liability concerns.
· Oversees turnkey operation and ensure that vacant are made rent-ready in a timely manner.
· Maintains an effective preventative maintenance program.
· Maintains an organized, clean and safe work area.
· Ensures adherence to the company's safety and hazard communications programs, policies and procedures.
· Teaches and promotes safe work practices to staff.
· Maintains a high level of customer service.
· Communicates effectively with residents, fellow Associates, vendors, and supervisors.
· Assists community manger with department personnel management functions, budgeting and re-forecasting, as required · Works with community manager to handle maintenance related resident problems.

SUPERVISORY RESPONSIBILITIES:
Manages Service Technician, Assistant Service Manager, Make Ready Technician, Groundsperson, Housekeepers. Assists Community Manager with overseeing and supervising work of outside contractors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

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Job Title:
Leasing Specialist
Job Location:
Georgia - Atlanta (Panther Riverside Parc)
Responsibilities:
SUMMARY:

This position is primarily responsible for interacting directly with prospective and current residents to achieve maximum occupancy and revenue. This position is also responsible for the sales process including but not limited to marketing, lead management, touring, closing and providing unparalleled customer service to prospects and residents by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.
  • Maintains an excellent customer service relationship.
  • Adheres to the Panther Property Management Standard Operating Procedures.
  • Leases apartments and sells the products and services of the property to prospects.
  • Responds to internet leads, answer prospect calls and conducts property tours following the guidelines outlined in the mystery shop forms.
  • Works to optimize occupancy while maximizing effective leased rent.
  • Utilizes established sales and marketing strategies to increase property traffic, maintains closing ratios and works to achieve and exceeds budgeted occupancy percentages.
  • Maintains thorough product knowledge of the property and that of major competition.
  • Prepares and has a thorough knowledge of all lease-related paperwork.•Maintains prospect traffic and leasing data, and assist with other computer data entry as necessary.
  • Delivers resident gifts; inspect units for move-ins to ensure units are ready.
  • Assists with planning and hosting of resident functions.
  • Is responsible for auditing all lease and renewal files for key controls and bonus submission to the Community Manager.
  • Reviews guest cards to ensure entry and follow-up as well as monitor any traffic trends.




Job Title:
Groundskeeper
Job Location:
Georgia - Rincon (Panther Effingham Parc)
Responsibilities:
SUMMARY:

This position is primarily responsible for meeting standards regarding the appearance of the exterior physical features of the community by performing tasks to maintain the grounds, amenities and overall curb appeal of the property by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

  • Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times.
  • Removes trash and remaining items from vacant apartments prior to starting the make-ready process, transfers trash to dumpster or storage area as applicable, and cleans and maintains storage areas.
  • Completes assigned minor and routine service requests as requested by Service Supervisor and/or Community Manager, and assists the make-ready specialist in the turn process.
  • Ensure locks at amenities are in working order and ensure gates to all pool areas are working according to codes and safety standards.
  • Distributes notices and communications to residents as necessary.
  • Informs appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests and others.
  • Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.
  • Complies with Panther Properties Management safety and risk-management policies by attending and participating in the property's routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.




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